Shipping policy
Shipping Policy
Last Updated: August 24, 2026
At Tals, we are committed to providing our customers with a reliable and convenient shopping experience. Please review the following shipping information before placing your order.
1. Order Processing Time
All orders are processed within 1–3 business days after payment confirmation.
Orders are not processed, shipped, or delivered on weekends or public holidays.
Once your order has been shipped, you will receive a confirmation email containing your tracking information (when available).
2. Shipping Time
Delivery times may vary depending on your location, shipping method, carrier availability, weather conditions, and other factors outside of our control.
Most orders are estimated to arrive within:
7–15 business days
Please note that delivery estimates are not guaranteed. Unexpected delays may occur due to customs inspections, carrier delays, peak holiday seasons, or other unforeseen circumstances.
3. Shipping Fees
Shipping fees are calculated automatically at checkout based on your delivery address and the items purchased.
Any free shipping promotions or special shipping offers will be displayed on our website or during checkout.
4. Tracking Your Order
After your order has been shipped, you will receive a shipping confirmation email with tracking details.
Please allow a few business days for tracking information to update after the carrier receives your package.
If your tracking information has not updated for an extended period, please contact us and we will assist you.
5. Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout.
If you notice an error in your shipping address, please contact us immediately:
Email: ZichermanMajorie122@hotmail.com
We will do our best to update your information before your order is shipped. However, we cannot guarantee changes after the order has entered the shipping process.
Tals is not responsible for packages delivered to an incorrect address due to inaccurate information provided by the customer.
6. Lost, Damaged, or Stolen Packages
If your package is lost, damaged, or stolen during transit, please contact us at:
Email: ZichermanMajorie122@hotmail.com
For damaged items, please provide photos of the package and product so we can review the issue and provide appropriate assistance.
Once an order is confirmed as delivered by the shipping carrier, Tals is not responsible for packages that are lost or stolen after delivery.
7. Shipping Delays
Tals is not responsible for delays caused by circumstances beyond our control, including but not limited to:
- Severe weather conditions
- Natural disasters
- Carrier delays
- Customs processing
- Public holidays
- Incorrect shipping information
- Other unexpected events
We appreciate your patience and understanding during any unavoidable delays.
8. Contact Us
If you have any questions regarding your order or shipping, please contact us:
Store Name: Tals
Email: ZichermanMajorie122@hotmail.com
Our customer support team will respond as soon as possible and assist you with your request.